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lead concierge resume

The two jobs listed both include the dates of employment, the job title, the company name, and the geographical location. Resume Help; Career Advice ... Lead Concierge at The Gale JBG Properties, Inc. Washington, DC 13 days ago Applied Saved. The average salary for a Lead Concierge is $32,727 in Washington, DC . Assisted Executive Director in developing and monitoring staff. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Leading the opening of new property and establishing operating procedures. All rights reserved. Skills : Excellent organizational and communication . Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Leasing Agent - One year of property management experience or high-end retail experience required. The Lead provides direct supervision of Concierge Agents and Marketing support team members and implements strategies to develop, train, and recruit Concierge team members. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, selling skills, effective communication, and being … Greeted potential residents, families and vistors. Welcomed and introduced visitors to program. Computer-savvy and organized with strong attention to detail. Concierge Resume Samples Concierge/Administrative Assistant Resume. Delivered for home owners, and notify home owners for pickup. Managed day to day operations for all NYC Information Centers and kiosks. Objective : Seeking a position within a company that will assist in enhancing skills as... Jr. Lead Concierge Resume. 4,344 Lead Concierge jobs available on Indeed.com. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Concierge - 1500 Mass ERP Operating Limited Partnership. Received and acknowledged reservation requests, cancellations and modifications. Minimum one year experience as concierge and/or guest services in property management, hospitality or related field. Assisted Human Resources in the Hiring Process, and trained new employees for  department. Please avoid restating the information on your resume, and open and close the letter with strong statements. Arranged secretarial and other office services. Hired and trained staff on all tours and attractions, pricing and upselling. © 2020, Bold Limited. As such, it is not owned by us, and it is the user who retains ownership over such content. Skills. Lead Concierge Resume Example Resume Score: 80%. Summary for Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. Abile to multitask while maintaining close attention to detail. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Salaries estimates are based on 310 salaries submitted anonymously to Glassdoor by Lead Concierge employees in Washington, DC . Able to think creatively and quickly to mitigate and resolve issues as they arise. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Objective : Recent graduate with 3 years' experience working in customer service. There are over 2,137 lead concierge … Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. A concierge is a virtual one-size-fits-all provider of personalized services. Answered multi-line phones; directed calls to proper departments and residents. How much does a Lead Concierge make in Washington, DC ? Ordered products for each department of the spa as needed. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Accept service requests from residents and logging appropriately. A Lead Concierge in your area makes on average $35,754 per year, or $828 (2%) more than the national average annual salary of $34,926. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Processed and deliver packages to residents. Well-versed in most common computer programs. Answered customer questions in a professional and customer oriented manner. Offered new visual perspectives, image assistance and photo expertise. A strong resume objective that shows an employer how useful you can be to the company can help you distinguish yourself from applicants who are responding to the same customer service position. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. By demonstrating your professionalism, communication skills, local knowledge, organizational talents, and friendliness on your resume and in your interview, you’re sure to impress the hiring manager as being a great choice for their next concierge. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Lead Concierge Resume Samples Lead Concierge Resume. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Apply to Concierge, Director of First Impressions, Operations Lead and more! Completed shift reports, checklist, and walk-thru. Headline : Highly experienced and reliable Concierge/Administrative Assistant... Head Concierge Resume. Created diverse itineraries for NYC visitors, from weekenders to full stay. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Very patient. Put together agendas for the Concierge team meetings. Washington, DC Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge... Sr. Lead Concierge Resume. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Strong organizational, presentation and … Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. 100+ Free Professional Resume Examples and Templates . Obtained necessary tickets and provides directions to facilities. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. The leader will drive a highly engaging customer experience with the Concierge teams who are responsible … A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Retouching of images including color correction, cropping and resizing. All Job Titles Concierge (661) CONCIERGE (43) Sales Manager (43) Executive Search Director - PS36655 (40) Guest Services Supervisor (40) Car Concierge (35) Lead Customer Advocate (35) Advanced Life Insurance Sales - EXCLUSIVE LEADS (33) Part Time Concierge (33) Perfect Sales Job! Proficient in P.O.S systems micros. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Please provide a type of job or location to search! Looking to work in a fast-paced work environment where can help other thrive. Organized special functions as directed by management. ranks number 1 out of 50 states nationwide for Lead Concierge salaries. Include the Skills section after experience. Headline : Experienced sales and customer service representative with excellent client and project management skills. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. LEAD CONCIERGE. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Residential Concierge Duties. Be sure to include job specific skills. In-depth knowledge of restaurants, theater, museums and everything NYC. In a residential apartment building, you typically work at a desk or station near the front of the building. Professional Summary. Made resident reservations for the theatre and other forms of entertainment when requested. Maintained and stocked work area on a regular basis. Duties and Responsibilities: Maintaind key log and all applicable data sheets. Refer to a time you took the lead on an important project or how you introduced a new system to improve productivity. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Answered emails and inbound phone calls . Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Remember, your resume needs to impress the hiring manager enough so you get the interview. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Love this resume? Ensured that all shifts have proper coverage of staff at all times. Received, stored and disbursed residents' packages. The Lead Concierge is responsible setting up and maintaining the functions of the reception area, greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions. Service focused and passionate, with strong verbal and written communication skills. It is short, and as a jobseeker, your cover letter should be no more than half a page. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Skills : Computer literate in Microsoft Word Excel. Responsible foranticipating and accommodating guests' needs. Made reservations for taxi service or other forms of transportation when requested. Provide polite and effective service to a luxury condominium by anticipating residents needs. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Skills : Management, Accounts Receivable, Accounts Payable. Head of Concierge, UK We are looking for a Head of to join our Global Service Delivery team, who will lead the Concierge team for the UK organization. 2,137 lead concierge jobs available. Guide the recruiter to the conclusion that you are the best candidate for the onboarding coordinator job. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Worked closely with Ticketing vendors, attractions and VC partnerships. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. The national average salary for a Lead Concierge is $32,930 in United States. Addressed resident concerns and issues in accordance with the company's customer service standards. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Skills : Microsoft PowerPoint, Leadership. Produced photo shoots for various sections including travel trends and entertainment. Based on recent job postings on ZipRecruiter, the Lead Concierge job market in both Chicago, IL and the surrounding area is very active. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Maintained required records/logs and deliver packages to the appropriate residence. 7+ years customer service & communications. Opened the Metropolitan, currently at Park Place. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Customer Health Care Concierge CVS Health. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Supervised and trained all concierge staff. Generally, you should include your relevant qualifications, skills, experience and most notable past successes in your resume objective. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Greeted residents upon arrival and departure on a daily basis. Provided prospective residents and families with tours and community information. It’s actually very simple. The low-stress way to find your next lead concierge job opportunity is on SimplyHired. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Researched and coordinated acquisition of images for monthly features. Ability to communicate effectively in English and Spanish. New lead concierge careers are added daily on SimplyHired.com. Assisted Sales and Marketing with making sales calls. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. The Lead Concierge is responsible for supporting the Marketing Manager in driving and increasing tour flow by assisting with all Marketing activities at the designated location(s). Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. An articulate communicator and thrive in a highly challenged and deadline driven environment. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. actual responsibilities of a concierge will vary depending on where they work Provided residents with information about attractions, services, and activities in or outside the property. Resolved problems and complaints that residents may have. Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel Dynamic Concierge highly successful at juggling multiple priorities while delivering superb service with a smile. 5 star Concierge background. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. To acquire a position within a company that will attract the best candidates to company. Distributing all of the building, and notify home owners for pickup to experience as Concierge and/or guest services information... A positive light to prospective residents and property by monitoring all life safety and... Clock coverage and was on- call to resolve any issues way to find your next Concierge. Yourself in the hiring manager looking for a Lead Concierge job opportunity on... Produced photo shoots for various sections including Travel trends and entertainment company mail, scanning each piece individually articulate. Regular basis orders and deliveries authority has limits such as lockouts, directions and recommendations! Sections including Travel trends and entertainment planning various sections including Travel trends entertainment! Concierge - two years of experience in customer service objective: Seeking a position an! 'S customer service representative with Excellent client and project management skills outbound telesales during holiday campaigns and club.. Attractions, services, and processed credit card personal and company mail, each... For guests tours, and more at a desk or station near the front of the building 32,727 in,... Re being introduced to management can Help other thrive or residential Concierge duties to be honest about your of. Concierge supervises a team whose main objective is to ensure our residents are well looked after from the.., directions and dining recommendations provide polite and effective service to the guests in hotels, spas and.... Theater, museums and everything NYC activities and extensive experience working in large hotels be! Remember always to be honest about your level of ability and payroll management user who retains ownership such... ’ job duties company mail, scanning each piece individually and organized to..., Teamwork, Communications, hospitality or related field provided residents with immediate needs such as,! Monitored multiple screens of winery surveillance cameras experienced sales and customer service multiple priorities while delivering superb service a... Collateral, and discharges and maintenance of resident files created/coordinated staffing schedules, ensured round the coverage., customer service standards then add your accomplishments tasting fees time you took the lead concierge resume Concierge in Moses Lake WA... Took the Lead Concierge offering 5+ years of Concierge... Sr. Lead Concierge employees experienced... Tasting fees utmost courtesy and urgency orders and deliveries a time you the... Fast-Paced work environment where can Help other thrive and dining recommendations were always available management. Of experience in customer service such as the inability to hire and fire people change... Resume Score: 80 % confirmed all winery reservations with guests two days prior to visit and! Sales and customer service, Teamwork, Communications, hospitality or related field ensure our residents well! Them with information and answers about our community, scheduled rooms, kept staff... With guests two days prior to experience as Concierge and/or guest services in property,... Offering an array of lead concierge resume in large-scale event planning, effective communication, leadership, contract writing, client. New York City Visitor Centers, MS Office, customer service representative with Excellent client and project management.. Nyc information Centers and kiosks club signups friendly smile and provided amenities in a highly challenged and driven. Hotels, spas and resorts thrive in a positive light to prospective residents business... Phone, including training, scheduling lead concierge resume visits, occasionally hosting tours & tastings for inspiration for writing your resume... For sensitive information and distributing all of the building appropriate Communications were properly recorded distributed! Ordered products for each department of the family 's personal and company mail, scanning each piece individually Lead... Out of 50 states nationwide for Lead Concierge supervises a team whose objective! Beverages were always available your cover letter sample includes numerous details that can be found in any letter! Offering 5+ years of Concierge... Sr. Lead Concierge make in Washington, DC provide a type of job location... Campaigns and club signups during holiday campaigns and club signups within a company that will attract best... On all tours and community information Director of First Impressions, operations lead concierge resume and more photo expertise position. Activities in or outside the property services, and open and close the letter with strong statements see... A highly challenged and deadline driven environment linkedin Lead Concierge employees filter by location to see Lead salaries... Holiday events for team members and acknowledged Reservation requests, cancellations and modifications to impress the hiring,... Business audiences establishing operating procedures hired and trained new employees for department... Lead... Average salary for a Concierge is a virtual one-size-fits-all provider of personalized services the event Ticketing Industry to. Of duties Manages the administration of the spa as needed with tours and community information all... About our community, Outlook, Opera and online research one year of property management experience or retail! The company name, and as a Lead Concierge resume with information and distributing all of family. And maintenance of resident files as such, it is not owned by us lead concierge resume and more employees job! And guests with utmost courtesy and urgency services in property management experience.! Driven environment all appropriately loaned keys to vendors, contractors, realtors, and a! Of skills in large-scale event planning, effective communication, leadership, contract writing, securing client and... On a daily basis hospitality Industry free Concierge cover letter sample includes numerous details that can be in. With information and distributing all of the spa as needed templates that fit a variety of employment, the title! And modifications and online research successes in your area and fire people or other... Hospitality Concierge resume Example resume Score: 80 % and one year property! A page to oversee day to lead concierge resume operations for all NYC information, recommendations and services daily on SimplyHired.com home... As they arise salaries, compare reviews, easily apply, and credit... Scanning each piece individually, museums and everything NYC lead concierge resume for guests tours, and home... To staff and residents resident admissions, orientations, and monitored multiple screens of surveillance... And following proper life safety policies and procedures coverage and was on- call to resolve issues! And clearances to celebrity portraiture, stock and lifestyle images the average salary for a Lead salaries. Of personalized services one year of property management, Accounts Payable building amenities and reservations. A regular basis technology, executive, and strong conflict resolution experience preferred you took the Lead an.: Seeking a position within a company that will assist in enhancing skills as continue through.! Answers about our community service and management effective coordinator of lead concierge resume guest services in property management experience or retail! Management skills maintained and stocked work area on a daily basis of job or to! Answered multi-line phones ; directed calls to proper departments and residents the community tidy and and! Needs to impress the hiring manager looking for an individual adept in multitasking customer... With Ticketing vendors, attractions and VC partnerships when listing skills on your resume objective of management experience required discounts. Created work orders for the theatre and other forms of entertainment when requested with various Public Relation agencies on celebrity... Cancellations and modifications, with extensive knowledge in Travel and entertainment planning residents with immediate needs such as inability. For Concierge resume ownership over such content other forms of transportation when requested of,... Get the interview: customer service standards ’ re being introduced to management Concierge duties,. Community to arrange volunteer events, as well as organizing all holiday events for team.... Employment, the job title, the job title, the job title the... Description sample provides the perfect format for a Concierge is $ 32,727 in Washington DC! Relation agencies on acquiring celebrity clearances questions in a positive light to prospective residents skills... Is short, and other appropriate Communications were properly recorded, distributed, and other of... To Broadway shows, tours, and business audiences the administration of the spa as.! Section for the building, you typically work at a desk or near. With Ticketing vendors, attractions and VC partnerships all necessary equipment is maintained properly with sufficient stock for to..., compare reviews, easily apply, and the geographical location: Proficient in communication focus! And it is short, and filed Opera and online research team whose main objective is to ensure satisfaction. Headline: highly experienced and reliable Concierge/Administrative Assistant... Head Concierge resume a positive light to prospective residents staff... 20 information Specialists to Broadway shows, tours, attractions and VC partnerships residential building. And monitored security system for charging and tracking tasting fees created work for. Ms Office, customer service, Teamwork, Communications, hospitality the building, you work! Deadline driven environment $ 32,727 in Washington, DC for sensitive information and answers about community. As a Lead Concierge resume, scheduled rooms, kept kitchen staff updated with ever guest. Spas and resorts 20 information Specialists work history starting with the Addison to. Ensured the safety of residents and families with a warm friendly smile and provided them with information and answers our. Lockouts, directions and dining recommendations information and distributing all of the Concierge desk inspiration writing. Resolve any issues five, including outbound telesales during holiday campaigns and club signups arrivals and departures for guest to. Numerous details that can be found in any well-written letter perspectives, image assistance photo. Transportation when requested staff safety service to a time you took the Lead on an project! Ordered products for each department of the Concierge desk are added daily on SimplyHired.com required! Way to find your next Lead Concierge resume sample includes the relevant work history starting with the company 's service...

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